Privacy Policy
We value your privacy. In this privacy policy, we explain what personal data we collect, and how we use, share, and protect that data.
We recommend that you read this privacy policy carefully.
Last updated: March 18, 2026
1. Identity and contact details of the controller
Commercial name: Lina's Productions
Name: Van Tichelen Verstappen Consult (VTVC)
Legal form: private limited company
Address: Avenue Charles Deliège 127, 7130 Binche (Belgium)
Enterprise number: 0606.988.089
VAT number: BE 0606.988.089
Email: orders@linasproductions.gr
Website: https://www.linasproductions.gr
For questions about this privacy policy or the processing of your personal data, you can contact our privacy contact person:
Eric Van Tichelen
Email: orders@linasproductions.gr
2. Collected personal data
Personally identifiable information : When using our website and/or placing an order, we may collect certain personal data such as your first and last name, email address, address, payment details, and telephone number.
Non-personally identifiable information : We may also collect certain non-personally identifiable information when you visit our website, such as your IP address, browser type, operating system, and pages visited. This information is used to improve the performance of our website and to analyze our demographics.
We collect this device data using the following technologies:
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Cookies : These are data files that are placed on your device or computer and often contain an anonymous unique ID. For more information about cookies and how to disable them, please visit our cookie policy https://www.linasproductions.gr/cookiebeleid
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Log files : These track actions on the website and collect data including your IP address, browser type, internet service provider, pages from which you are sent to the website and where the website sends you, and date and time stamps.
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Web beacons, tags, and pixels : These are electronic files used to record data about the usage of the website.
3. Use of the collected personal data
We use the collected personally identifiable data for the following purposes:
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To process and deliver your orders (legal basis: performance of a contract).
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To check your orders for potential risks or fraud (legal basis: legitimate interest)
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To comply with our legal obligations, such as keeping accounts (legal basis: statutory obligation).
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To respond to your questions and requests (legal basis: legitimate interest and consent)
We may use the collected (non-)personally identifiable information for the following purposes:
Based on our legitimate interest:
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To improve the user experience on our website
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To collect statistics about the use of our website
Only with your explicit permission:
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To send marketing communications (such as news, promotions, discounts, offers, and information about Lina's Productions and our products).
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To show personalized advertisements.
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To conduct promotion via our social media channels.
You can withdraw your consent for marketing purposes at any time by contacting us or by using the unsubscribe link in our communications.
4. Sharing of personal data
We will not sell, rent, or disclose your personal data to third parties for their marketing purposes without your express consent.
We may share your personal data with third parties, but only to the extent necessary to deliver our products to you, when legally required, or when you have given your consent.
For the delivery of orders, we always work with recognized courier services, such as Bpost.
To securely process your payments, we work with and share the necessary transaction data with reliable payment providers (such as Mollie, Stripe, or PayPal).
For the operation of our services, we also make use of various other tools and third parties to ensure the efficient management of our website and webshop, the management of customer data, email communication, the processing and delivery of orders, etc.
We also use tools to collect information via our website for analysis and marketing purposes. These tools are carefully selected and deployed to meet our operational needs and to securely process your personal data, in accordance with applicable legislation. Some of these services are located outside the European Economic Area (EU countries, Norway, Iceland, Liechtenstein), which means that your data may be processed in the United States and/or other countries where these companies maintain and store their servers/cloud storage and backups. We always strive to ensure that all international data transfers are carried out in accordance with the GDPR and/or other relevant regulations such as the EU-US Data Privacy Framework (DPF), and that appropriate safeguards are put in place to protect your data. This can be done, for example, through contractual agreements made with these parties (Data Processing Agreements), or through model agreements approved by the European Commission.
Upon request, we can provide you with more specific information about the recipients of your data.
5. Retention period of personal data
We never retain your personal data for longer than is necessary to deliver our products optimally, as long as is necessary to comply with our legal obligations, or as long as you have given your consent for this:
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We retain data required to comply with our accounting obligations for 7 years.
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We retain data required to fulfill our obligations regarding the statutory warranty for 2 years.
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Data you provided when subscribing to our newsletter or when giving consent to receive marketing communications will be retained until you withdraw your consent.
As soon as the information is no longer necessary or you have withdrawn your consent, we will delete it securely.
6. Security of personal data
We take all reasonable technical and organizational measures necessary to protect your personal data against unauthorized access, loss, misuse, or alteration. For example, we use encryption technologies and restrict access to your data to authorized personnel.
7. Your rights regarding the collected personal data
You have the right to access the personal data we have collected from you. You have the right at all times to data portability, the right to correct, update, restrict, or have your data deleted.
You have the right to object at any time to the use of your data for direct marketing purposes or to withdraw your consent for this.
You can exercise your rights via a written request. To do so, send an email to orders@linasproductions.gr .
We may ask you to confirm your identity if this is reasonably necessary to prevent misuse (for example, by asking you to send the request from the email address linked to your order or account or, in case of serious doubt, by presenting your identity card).
We will respond to all privacy requests within one (1) month of receipt of your inquiry.
8. Complaints
If you have any complaints regarding the processing of your personal data, you can always contact us. We will resolve this as soon as possible!
You also always have the right to lodge a complaint with the Belgian Data Protection Authority ( www.gegevensbeschermingsautoriteit.be/burger ).
Data Protection Authority:
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
9. Changes to the privacy policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be published on this page, along with the date of the update.